Frequently Asked Questions

  • I have registered on this site, but when I click on the forums link, my login does not work there. Why does this not work?
    • The forum and the main website are two separate login systems. The logins do not carry over from one site to the other. You must register for both.

  • I have purchased product(s) in the past, but the old download link is no longer valid. Where do I need to go to re-download purchased product(s)?
    • Because of a new serial number system and for various other reasons, this process cannot be entirely automated, please email support for assistance. Contact Information